The Retention
Reality Check™
A guided diagnostic for owner-led
professional services businesses
- Composite retention score & profile
- 5-touchpoint breakdown with band ratings
- Touchpoint-by-touchpoint gap analysis
- 30-60-90 day action plan
- Retention cost calculator
- Downloadable PDF report
You know something is off.
You just can't pinpoint where.
- Good people are leaving and you're not sure why
- You're spending more to replace than to retain
- Your team seems fine on the surface — but something feels different
- You don't have a system to measure what's actually driving turnover
- You're making people decisions based on gut instead of data
The Retention Reality Check™
A self-paced diagnostic that scores your retention infrastructure across five critical touchpoints — and tells you exactly where to focus first.
25-Question Diagnostic
Rate each statement on a 4-point scale. Designed around the 5-Touchpoint Retention Intelligence™ framework.
Composite Score
A single retention score out of 100 so you know exactly where you stand — no ambiguity.
Retention Profile Band
Your score maps to one of four profile bands with a clear interpretation of what it means for your business.
Touchpoint Breakdown
See which of the five touchpoints — Connect, Align, Place, Invest, Amplify — is your weakest link.
30-60-90 Day Action Plan
Walk away with prioritized next steps you can act on immediately — not a vague list of suggestions.
ROI Calculator + PDF Export
Quantify the cost of doing nothing. Download your full 4-page report the moment you finish.
Three Steps. Forty-Five Minutes. Total Clarity.
Complete the Assessment
Rate 25 statements honestly — Never to Consistently. The most useful results come from the most honest answers.
Get Instant Results
Your score, profile band, and full breakdown appear on screen the moment you finish. No waiting, no email.
Download Your Report
Export your 4-page PDF with your score, touchpoint breakdown, action plan, and ROI snapshot.
Built for owners who lead
the people, not just the business.
- CEOs, presidents, and managing partners of companies doing $1M–$30M
- Owners who know retention matters but don't have a system to measure it
- Leaders who want data before they invest in a bigger engagement
- Anyone who's tired of guessing why good people leave
Most owners already know something is off. The Reality Check gives you the data to confirm it — and the roadmap to fix it.
Seen people stay.
The Guessing Stops Here.
Your Score Is Instant.
25 questions. A score out of 100. A clear profile, touchpoint breakdown, action plan, and ROI snapshot — delivered the moment you finish.
Instant access. Self-paced. Results on screen immediately.
Joanne Boigris
Founder & Chief Retention Intelligence Officer
The Retention Studio LLC
Questions? joanne@theretentionstudiollc.com
