Your best people are not leaving for more money.
They are leaving because something in your system is broken.
Diagnose which of the five retention touchpoints is costing you people - then build the system to fix it.
The Cost of Churn Most Leaders Aren’t Calculating
People just quit. They pull back first.
You’re paying for partial contribution - people show up, but they’re no longer fully engaged.
Then you pay again to replace them.
Each exit costs $50K–$150K.
But the real damage happens in the months before they leave - when they’ve mentally checked out and your best people are covering the gap.
This isn’t a culture problem.
It’s a leadership systems problem.
You’ve tried:
Better compensation
More communication
Team events
Exit interviews
People still left.
Because retention doesn’t break randomly.
It breaks at five predictable leadership touchpoints and most organizations are blind to which one is actually leaking.
You’re not bad at retention.
You’re fixing the wrong touchpoint.
The Retention Intelligence Framework™
CONNECT
Why the qualities you hired for fade in the first 90 days
ALIGN
Why they say "this isn't what I signed up for"
PLACE
Why "performance problems" are often placement problems
INVEST
Why your best people seem
to stop trying
AMPLIFY
Why your team won’t recommend you - even if
they stay
Fix the touchpoint. Fix the retention.
Choose Your Path
Two ways to fix your retention leak. One is faster, one is deeper. Pick what matches where you are right now.
VIP DAY
One Day. One Leak. One System That Actually Works.
In one day, I identify your primary retention leak and install the system that stops it.
HERE'S WHAT I BUILD FOR YOU:
MORNING - DIAGNOSE
Meet with HR and or key leadership + data review
Identify which touchpoint is broken
Confirm root cause + business impact
AFTERNOON - DESIGN & DEPLOY
I design your custom workflows, create 10+ manager templates, build your tracking dashboard, and develop your 30-day implementation calendar. 60-minute live manager training. They leave ready to execute.
AFTER - TRACK & SUPPORT
✓ Day 7 + Day 30 check-in calls
✓ 30 days email/Slack support
✓ System is yours forever
If during Hour 1 we determine this isn't the right lever, I'll stop and issue a refund. I don't install systems that won't work.
FOUNDING MEMBER: $2,500
First 5 by February 26th, 2026
REGULAR $3,500
After February 26th, 2026, or when the founding members' spots are filled.
4 WEEK RETENTION SYSTEM BUILD
All Five Touchpoints. Full System Build.
A complete retention operating system - diagnosed, built, installed, tracked - in 4 weeks. I do the work. You approve the milestones.
HERE'S WHAT I BUILD FOR YOU:
WEEK 1 - DIAGNOSE
Meet with HR and/or key leadership + data review. Full 5-touchpoint diagnostic. Primary + secondary leaks identified with business impact.
WEEK 2 - DESIGN
Custom workflows, manager templates, and dashboard architecture - built in your tools. HR integration points mapped.
WEEK 3 - DEPLOY
System installed. Manager training (live). HR briefed on integration. Pilot launched.
WEEK 4 - TRACK
Dashboard live with leading indicators. Adoption review. 90-day sustainability plan.
AFTER - ONGOING SUPPORT
✓ Day 30, 60, 90 check-in calls
✓ 90 days email/Slack support
✓ System is yours forever
YOUR TIME: 4 hours over 4 weeks. I handle 60+ hours.
FOUNDING MEMBER: $4,500
First 5 by February 26th, 2026
REGULAR $5,500.
After February 26th, 2026, or when the founding members' spots are filled
This Is Not For Everyone
THIS IS THE RIGHT FIT FOR YOU IF:
✓ You lead a founder-led firm (10-75 employees)
✓ You're losing your best talent and can't figure out why
✓ Exit interviews tell you nothing useful
✓ You're tired of rebuilding teams every 12 months
✓ You're ready for clarity on what's actually broken
✓ You're ready to fix the system instead of losing money, missing growth opportunities, and managing morale instead of leading your business
THIS IS THE RIGHT FIT FOR YOU IF:
✗ You're looking for a quick fix (retention is infrastructure, not a band-aid)
✗ You want me to "fix your people" (I fix your system)
✗ You think this is an HR issue (it's a leadership issue)
✗ You're not open to changing how your managers lead
✗ You're not ready to implement within 30 days
Why I Built This
For 15 years, I've diagnosed why good people leave. Not in a lab. Not in theory. In the field, leading teams, raising $21.5M, and achieving retention rates that consistently doubled industry averages. I took one market from ranked 120+ to Top 4 nationally and kept it there year after year.
When I reverse-engineered what worked, I found the same 5 touchpoints applied everywhere: donors, employees, sponsors, and volunteers. That's when I built The Retention Intelligence Framework™.
Here's what I learned: Most leaders aren't bad at retention. They're fixing the wrong problem.
They think it's compensation, culture, or "fit." So they raise salaries, plan team events, and add perks. People leave anyway.
Because retention doesn't break randomly. It breaks at 5 predictable touchpoints, and most organizations are blind to which one is their actual leak.
That's what I fix.
I diagnose which touchpoint is broken, design the system to fix it, deploy it with your team, and track results.
No guessing. No HR theater. Just systems that work.
— Joanne Boigris
Founder & Chief Retention Intelligence Officer
The Retention Studio LLC
Frequently Asked Questions
How do I know which touchpoint is broken?
Can I fix multiple touchpoints?
What if I pick the wrong touchpoint?
What tools do you work in?
How much of my time is required?
Is this virtual or in-person?
What happens after the engagement ends?
Can I upgrade later?
What if I'm not satisfied?
What are the payment options?
Ready to Fix This?
Most founders wait until they've lost 3 - 4 people they can't replace. Don't be most founders.
Book Your VIP Day"Every person who walks out costs you $150K+, 6 months of productivity, and a piece of your team's morale. Stop waiting."
— Joanne Boigris, Founder & Chief Retention Intelligence Officer
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The Retention Intelligence Framework™ is a proprietary system based on 15 years of retention leadership across national nonprofits, agencies, and professional services firms.
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The Retention Studio LLC
382 NE 191st St PMB 915982
Miami, Florida 33179-3899 US
(786) 656-0761
Admin@theretentionstudiollc.com
