You know what's broken.
Now let's install the fix.
Your Audit identified the leaking touchpoint and quantified what it's costing. This is where I build the AI-powered retention infrastructure that stops it.
HR supports retention. Leadership determines it. Infrastructure reinforces it.
You have the gap map.
You have the number.
The question is who builds the fix.
Most owners sit with Audit results for a day or two before the weight of it settles. That's normal — seeing the real number changes how you look at things.
The question worth sitting with: do you have the internal capacity to build and deploy that fix in the next 30 days without it dying on someone's to-do list — or does it make more sense to have someone install it for you?
Gradual, then sudden. That's how disengagement works. The Audit shows you the moment when gradual started. The Sprint installs the system that catches it next time.
The realistic picture
- → Added to an existing manager's plate
- → Built between everything else that's urgent
- → Template downloaded, partially completed
- → Adoption uneven — some managers use it, some don't
- → No dashboard to know if it's actually working
- → Same conversation in 6 months about the same problem
What actually gets installed
- ✓ Built in your tools, live before month-end
- ✓ Manager training included — not assumed
- ✓ Tracking dashboard built in, adoption visible to you
- ✓ Day 7 and Day 30 check-ins to confirm it's holding
- ✓ System is yours — no retainers, no dependency
- ✓ Next touchpoint, not the same one again
AI-powered retention infrastructure. Built inside your business.
AI is compressing margins, destabilizing roles, and driving up client acquisition costs. The companies that survive protect the relationships they already have. That's not a soft goal — it's a strategic one.
I build retention infrastructure that protects the most expensive asset in your business: relationships. Not a workshop. Not a roadmap deck. Working systems — diagnostics, infrastructure design, and AI-enabled implementation — deployed in your tools and owned by your team.
When jobs get automated and CAC rises, only companies that keep their talent and their clients win. Retention is no longer a nice-to-have. It's survival infrastructure.
I don't manage compliance. I identify the specific leadership touchpoint where retention is breaking and install the fix.
I don't run workshops and hand over roadmaps. I install working retention systems inside the business — built, trained, and tracked.
I don't surface your retention data and leave you to figure it out. I identify which touchpoint is leaking, design the fix, and deploy it.
I don't develop the individual leader and leave. I build the retention infrastructure underneath that leader — systems that work whether or not any one person is in the room.
Diagnose
Identify the real problem. Determine which touchpoint is breaking and why.
Design
A targeted fix built for your specific company, team, and context — not a template.
Deploy
Install the infrastructure, train the team, and activate the solution inside the business — not just handed over in a deck.
Track
Monitor what was implemented, track what's working, and adjust based on real data — not gut feel.
The Work Product
Sample Deliverables
Every Sprint and Full Build produces structured deliverables for each touchpoint — scored, diagnosed, and engineered for your company. Click any card to see what the work actually looks like.
01 · Onboarding
Connect
Onboarding Experience Map
First-90-day experience scored and mapped. Drop-off moments identified with redesigned intervention points.
View sample →
02 · Reality vs. Expectations
Align
Expectations Gap Scorecard
Role clarity gaps scored by department. Misaligned expectations diagnosed before they become attrition.
View sample →
03 · Role Fit
Place
Revenue-at-Risk Role Alignment Map
Misaligned seats diagnosed with dollar exposure and structural redesign prescriptions.
View sample →
04 · Development
Invest
Growth Infrastructure Dashboard
Pathway coverage mapped. 90-day growth plans produced for every flagged team member.
View sample →
05 · Advocacy
Amplify
Advocacy & Referral Revenue Map
Advocate roster identified, referral economics modeled, and a 4-step activation plan with a $0 recruiting cost path.
View sample →
Seen what the work looks like? Here's how to get it built for your company.
Purchase the Sprint — $4,500 →Illustrative samples with fictional data — your deliverables are built from your company's data, your people, your tools.
What owners say after the system is in.
Early clients. Real results. Names withheld by request.
We'd been trying to address onboarding gaps for months without traction. I expected a framework and a deck. I got templates already built into our tools before the Sprint ended. The roadmap alone was worth the investment — we started using it the next morning.Managing Partner · Consulting Firm · 18 Employees · Southeast U.S.
She wasn't telling us what we wanted to hear. She told us what was actually happening. We fixed the Connect touchpoint and kept two people we would have lost.CEO · Professional Services Firm · 34 Employees · Mid-Atlantic
Manager check-in cadences, expectation-setting scripts, a 90-day alignment dashboard. My managers actually use them because they're already in our tools. Not a new platform to log into.President · Technology Services Firm · 52 Employees · Pacific Northwest
Start with a $27 diagnostic.
Know your number first.
The Retention Reality Check™ gives you a scored map of all 5 touchpoints and the dollar figure behind your highest-priority leak — in under an hour. Most owners move to the Sprint within 30 days of seeing their results.
- You've completed the Audit and have your gap map
- You have one clear, highest-priority touchpoint leaking
- You want the fix built and deployed, not a roadmap
- You're willing to commit ~3 hours across two weeks
- You want the system in your tools, owned by your team
- You haven't done the Audit — start there first
- You have gaps across 3+ touchpoints (Full Build is the right scope)
- You need a workshop, training program, or culture initiative
- You're looking for ongoing HR consulting or compliance support
- You want a strategy deck to present internally, not a live system
One touchpoint.
Two weeks.
Deployed in your company.
I take your highest-priority gap and install the AI-powered retention system that stops it. Not a document. Not a framework deck. Working infrastructure — deployed in your company, AI-enabled, owned by your team permanently.
I lock the gap and design the fix
Audit reviewed. Touchpoint confirmed. Fix scoped to your tools and team. Success metrics locked before build begins.
System goes live in your company
Your complete retention system, deployed in your existing tools. Live 60-min manager training included. Your team is using it before the week ends.
Confirm the system is holding
Live review. Adjustments made same-day.
Data. Refinement. Full handoff.
Data reviewed. Refinements flagged and fixed. Full documentation handed off. After this call, the system runs whether I'm involved or not.
Your Audit investment applied as credit.
- One touchpoint fully built in your tools
- 10+ manager templates, ready to use
- Tracking dashboard — adoption visible
- 30-day deployment roadmap
- 60-min live manager training
- Day 7 + Day 30 check-in calls
- 30 days email/Slack support
- System is yours forever
Sprint investment applies as credit toward the Full Build if you upgrade within 90 days.
Audit $1,447 + Sprint $4,500 = $5,947 invested before the Full Build. Both apply as credit. Your net new investment to go from zero to a complete 5-touchpoint retention system is your Full Build price minus $5,947.
All five touchpoints.
Your complete retention operating system.
For companies where the leak isn't isolated — it's systemic. Or where your gap map showed problems across multiple touchpoints. The Full Build installs the complete infrastructure across all five.
- All 5 touchpoints diagnosed, designed, and deployed
- 25+ manager templates built into your existing tools
- Complete retention dashboard + 90-day implementation roadmap
- 4 weeks. Day 30, 60, 90 check-ins. System is yours permanently.
Know which one you actually need.
| The Sprint | The Full Build | |
|---|---|---|
| Scope | 1 touchpoint | All 5 touchpoints |
| Timeline | 2 weeks | 4 weeks |
| Best for | Known, isolated leak | Systemic or multi-touchpoint |
| Your time | ~3 hours | 6–8 hours |
| Manager training | 1 session (60 min) | 2 sessions + Loom library |
| Check-ins | Day 7 + Day 30 | Day 30, 60, 90 |
| Support | 30 days | 90 days |
| Investment | $4,500 | Custom |
| Credit | Audit applies | Sprint applies (90 days) |
Questions worth answering first.
Click any questionYes. The Sprint and Full Build act on what the Audit reveals. Without the gap map, I'd be guessing — and guessing is exactly the problem you're solving. If you haven't run the Audit yet, start there. It's $1,447 and it tells you everything you need to make this decision.
Yes. Your Audit investment applies as a direct credit toward the Sprint. The Sprint investment applies toward the Full Build if you upgrade within 90 days. You're not starting over — you're building on what's already done.
The Sprint requires approximately 3 hours of your time across two weeks — a scoping call, a brief touchpoint as the system is being built, the manager training session, and the check-in calls. I handle the build. The Full Build requires 6–8 hours across four weeks for the same reasons at greater scope.
One clear highest-priority leak = Sprint. Problems across multiple touchpoints, or issues that feel systemic = Full Build. If you're genuinely unsure, book a 30-min strategy call. We'll look at your gap map together and you'll know before you commit to anything.
Every template, dashboard, workflow, and script is built inside your existing tools — Notion, Google Workspace, whatever you already use. No TRS platform to log into, no subscription, no dependency on me to keep it running. Once the system is in, it operates whether I'm involved or not. That's by design.
I'll identify that in Hour 1 of the scoping call — before anything is built. If the scope is larger than a single touchpoint Sprint can address, I'll tell you directly and we'll discuss whether pausing to scope the Full Build makes more sense. I don't build systems that won't work, and I don't charge for work that shouldn't start.
The system is built inside your existing tools rather than added on top of them. Managers don't log into a new platform. The templates live where they already work. The 60-minute live training is designed around adoption, not just explanation. Manager adoption at 90 days has been 100% in early deployments.
Built from 15 years of doing this in the field.
I build AI-powered retention infrastructure so companies keep the people they can't afford to lose and let revenue actually compound — without staying stuck in reactive retention mode. For 15 years, I led teams in high-accountability environments, raised $21.5M, and achieved retention rates that consistently doubled industry norms.
The same 5 touchpoints appeared in every environment where retention held — and their absence appeared in every environment where it didn't. I took one market from rank 120+ to Top 4 nationally in 12 months by building the infrastructure. That's what the Sprint and Full Build install in your company.
— Joanne Boigris, Founder & Chief Retention Intelligence Officer
Delivery guarantee. No caveats.
If you don't receive your full system — workflows, templates, dashboard, training, and roadmap — within the agreed timeline, you get a 100% refund. If during Hour 1 of the Sprint I determine this isn't the right lever, I stop and refund you in full. I don't install systems that won't work. I don't make money from systems that don't hold.
The fix is ready to install.
Your people are waiting for it.
One Sprint. One highest-priority leak closed. When the system is in, your best people stop quietly interviewing elsewhere.
Owner-led professional services businesses Prefer to talk first? Book a Free 30-Min Fit Check → Not done with your Audit? Start there first — $1,447 →"Every person who walks out costs more than you've calculated — in salary, productivity, and the morale of everyone who watched it happen." — Joanne Boigris
Not ready for The Sprint yet?
Start with $27.
The Retention Reality Check™ scores all 5 touchpoints and quantifies your highest-priority leak in real dollars — in under an hour. Most Sprint clients did this first. It tells you exactly what you'd be fixing.
Get the Reality Check™ — $27 →